Privacy Policy

We value your privacy and are here to address any questions or concerns you may have. For more information about how we handle your personal data or to discuss any privacy-related inquiries, please contact us using the details below. Our team is dedicated to ensuring your privacy is protected and that you have a secure experience with us.

Jamal & Kamal Trading L.L.C. (“we,” “our,” “us”) is committed to protecting the privacy and personal information of our customers, clients, and website visitors. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website and services. By using our website, you consent to the practices described in this policy.

1. Information We Collect


We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, and other details you provide when you create an account, place an order, or contact us.
  • Payment Information: We collect payment details, including credit card information, for the purpose of processing transactions securely.
  • Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages viewed, and the time and date of your visit.

2. How We Use Your Information


We use your personal information to:

  • Process and fulfill your orders, including shipping and delivery.
  • Communicate with you regarding your orders, inquiries, and other customer service needs.
  • Send you promotional materials and special offers, with your consent.
  • Improve our website, products, and services by analyzing usage data and customer feedback.
  • Ensure the security of our website and prevent fraudulent activities.

3. Sharing Your Information


We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, and other services necessary to fulfill your orders.
  • Legal Requirements: We may disclose your information if required by law, or to protect our rights, property, or safety, or that of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security


We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online data transmission or storage system can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies


We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device to remember your preferences and usage patterns. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights and Choices


You have the right to:

  • Access, correct, or delete your personal information that we hold.
  • Opt out of receiving promotional emails by following the unsubscribe instructions in our communications.
  • Request that we restrict or cease processing your personal information under certain circumstances.

To exercise any of these rights, please contact us using the details provided below.

7. Children’s Privacy


Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

9. Contact Us


If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.